PDF version

Step by step helping guide

We have created a 10 step guideline, which provides you a clear way from your starting decision to undertake on a treatment till you arrive home with your refreshing New You. Please read the steps below and make sure you are aware all of your requirements and what you can expect from our service as well.

1. Deliberating of a treatment – Decide now:

If you are thinking of undergoing a treatment and searching for clinics abroad you should have a closer look at our trustworthy agency.

Each type of medical treatment or surgery procedure contains a detailed description. Please choose the desired category below, read through carefully and find the most suitable treatment of your choice.

- Dental treatments
- Cosmetic surgery
- Laser eye vision correction

2. Contact Us:

After reading through the information about the desired procedure you can contact us. You can fill in our consultation form or if you have any unanswered questions you can either email our customer care service or call us.

You can contact us in the following three ways:

- by sending us an email
- by filling out the consultation form
- by calling us on Skype or phone

3. After exchanging details you receive customised treatment plan and tender:

For prior any medical procedures we will need more information about your current health status, results of pre-examination tests, according to the treatment X-rays and pictures might be needed of the member, which you would like to be treated.

After exchanging all the necessary details generally by mail and sometimes by phone as well, you will receive your personalized treatment plan and tender with the total price of your chosen procedure.

Before some treatments it is essential to undertake a pre-examination either at home or you can have it at our clinic in Budapest. On our web site you can get the list of the needed pre-examination tests for each treatment and surgery procedures.

4. Confirmation of treatment:

At this stage you probably know everything about the procedure and this is the time for you to decide whether you would like to take a further step and have resort our services.

From your side the confirmation process generally involves the following requirements:

In case you would like us to book your accommodation then let us know what kind of room or special room service you need. Please bring your mobile phone with you to make sure we can keep connection with each other during your stay in Hungary.  (If you do not have a mobile phone, please let us know and we will supply it for you.)

1. confirmation of treatment should be sent by email
2. when would be the most suitable for you
3. providing a mobile number
4. if you would like us to book your accommodation
5. any leisure activities you might be interested in
6. any other special requirements

5. Booking convenient airline tickets and accommodation:

This step involves booking your airline tickets and accommodation according to which is more suitable for you. A wide range of airfare offers can be found here from the cheapest one to the most expensive one. You can make your own decision and choose the airline company which suits you better.

It is vital to let us know about your precise details of your flight to know exactly what time you arrive at Ferihegy airport. It is also advisable to check you are eligible for visa-free travel to Hungary .

Please make sure that you have already saved the phone number (+36-30-229-4386) of our costumer care service.

6. Arrival in Budapest:

One of our colleagues will greet you at the Ferihegy airport and you will be transferred to the chosen Hotel by a comfortable air-conditioned car. During your stay our team will take care of your airport-hotel-clinic transfer. No worries for taxi or any other means of public transportation!

7. The accommodation:

You will be transferred to the Hotel what you have chosen previously and you can book in the room. The accommodation facilities what we offer meet all the standard requirements that make you feel comfortable.

Please do not hesitate to contact our costumer care service if you need any information. 

8. First personal consultation:

Generally patients are asked to arrive at least one day before the treatment to have enough time for relaxing. If your treatment needs some special pre-examination tests and you did not have them at home, do not worry, then you will be examined at our clinic in Budapest.

After all the necessary examinations you can undertake the treatment.

9.Payment:

Payment suggested to be fulfilled before the implementation of treatment or surgery procedure. (price list at step three)

You can pay:

- by cash (discounts are available for payments in cash)

10. Recovering time- leisure activities:

During Your stay depending on your surgery type and wish we can organize a relaxing Wellness & Spa program, sightseeing tours in our stunning capital city or famous countries, visiting other spectacular attractions.

Some advisable steps further:

Back home

After returning home, we suggest that you keep connection with us, and if you have any questions, please do not hesitate to contact us and we will respond as soon as possible.

Feedback

Like all the other patients, you will also receive a form about the level of the service and some general questions needed to be answered. (It takes maximum ten minutes to complete.)  Please fill it in informing us about your satisfaction and also ask you for suggestions, in order to improve our services and let us know if you felt something unprofessional.